About us
N-TEX Solutions is a premier computer and smartphone repair and IT service shop founded by entrepreneurs, Ugandan with a background in International Business Studies from a leading international University in Japan and CompTIA A+ certification and a Japanese with a background in real estate sales and customer service under the TRANSJAPTECH project. Located in Tokyo, Hachioji, our shop
aims to provide top-notch repair services to individuals and businesses in need of reliable technical solutions. With a strong emphasis on customer satisfaction and technological expertise, N-TEX Solutions is poised to become a trusted name in the local repair and IT service industry.
Mission
At N-TEX Solutions, our mission is to revolutionize the tech repair and IT service industry by providing top-notch services that exceed customer expectations. We are committed to leveraging our expertise and technological capabilities to deliver efficient, reliable, and innovative solutions for individuals and businesses in need of IT services. Our goal is to be the trusted name in the repair and IT service industry, offering exceptional customer service and sustainable technology solutions that make a positive impact on our community and the environment.
Values
1. Customer Satisfaction: We prioritize customer satisfaction by delivering high-quality repair services with a focus on professionalism, reliability, and integrity. Our customers' needs and preferences are at the core of everything we do.
2. Technological Expertise: We are dedicated to staying at the forefront of technological advancements and continuously enhancing our skills and knowledge to provide cutting-edge repair solutions IT services. Our team of skilled technicians is committed to delivering excellence in every repair job.
3. Innovation: We foster a culture of innovation that encourages creativity, problem-solving, and continuous improvement. We constantly seek new ways to optimize our repair processes and offer innovative IT services that meet the evolving needs of our customers.
4. Sustainability: We are committed to environmental sustainability and reducing our carbon footprint. Through eco-friendly initiatives, electronic waste recycling programs, and energyefficient operations, we aim to contribute positively to the environment and promote sustainable practices in our industry.
5. Transparency: We believe in transparent and honest communication with our customers, partners, and stakeholders. We operate with openness, integrity, and accountability, ensuring that all interactions are conducted with the highest ethical standards.
6. Community Engagement: We are actively involved in our local community, supporting initiatives that promote technology education, environmental conservation, and social responsibility. We strive to be a responsible corporate citizen and make a positive impact on the communities we
serve.
7. Team Collaboration: We value teamwork, collaboration, and mutual respect among our staff members. We foster a supportive and inclusive work environment where employees are empowered to contribute their ideas, learn from each other, and grow both personally and professionally.
By embracing these values and aligning our actions with our mission, N-TEX Solutions aims to set new standards in the tech repair industry and build lasting relationships based on trust, quality, and
innovation.